PRIVACY POLICY & NOTICE OF PRIVACY PRACTICES

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1. INTRODUCTION

Supreme Wellcare LLC (“Company,” “we,” “our,” or “us”) provides private home care services in the State of Georgia. We are committed to protecting the privacy, confidentiality, and security of your personal and health information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive services from us. It also serves as our Notice of Privacy Practices in accordance with applicable federal and state laws.
By using our website or services, you agree to the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Phone number
  • Email address
  • Home address
  • Date of birth
  • Emergency contact information
  • Information submitted through contact forms or inquiries

B. Health and Care Information

When necessary to provide services, we may collect:

  • Medical conditions and care needs
  • Physician or healthcare provider information
  • Medication information (for reminders only)
  • Functional status and care assessments
  • Care plans and service notes

C. Insurance, Medicaid, and VA Information

Where applicable, we may collect:

  • insurance provider details
  • Policy and group numbers
  • Medicaid eligibility and identification information
  • Veterans Affairs (VA) eligibility and authorization information
  • Referral and authorization documentation

D. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time and date of visits
  • General website usage data

E. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies if you prefer.

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and coordinate home care services
  • Respond to inquiries and service requests
  • Develop and maintain care plans
  • Verify eligibility for services, including Medicaid or VA programs
  • Obtain service authorizations
  • Submit claims and receive payment
  • Communicate with you and your authorized representatives
  • Improve our services and website functionality
  • Maintain required records
  • Comply with legal, regulatory, and licensing requirements

4. MEDICAID AND VETERANS AFFAIRS (VA) PROGRAMS

Supreme Wellcare LLC may coordinate services with government healthcare programs, including Medicaid and Veterans Affairs (VA) programs, where applicable and upon proper authorization.

At this time, participation in Medicaid or VA programs is subject to approval, eligibility, and authorization requirements. Inclusion of these programs in this policy does not guarantee current participation or coverage.

If and when services are provided under Medicaid or VA programs, we may collect, use, and disclose information as necessary to:

  • Verify eligibility
  • Obtain authorization for services
  • Coordinate care with program administrators
  • Submit claims and receive payment
  • Comply with applicable federal and Georgia regulations

All information shared with Medicaid or VA-related entities will be handled in accordance with applicable privacy laws, including HIPAA.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.
We may share your information only as necessary with:

  • Employees, caregivers, and staff involved in your care 
  • Physicians, nurses, and other healthcare providers involved in your care
  • Billing companies and payment processors
  • Insurance providers and managed care organizations
  • Medicaid program administrators and related entities
  • Veterans Affairs program administrators and authorized representatives
  • Government agencies and regulatory authorities when required by law
  • Legal representatives when necessary


All disclosures are limited to the minimum necessary information required.

6. HIPAA COMPLIANCE

To the extent applicable, Supreme Wellcare LLC complies with the Health Insurance Portability and Accountability Act (HIPAA).

We may use and disclose Protected Health Information (PHI) for:

A. Treatment
To provide, coordinate, or manage your care.
B. Payment
To bill and collect payment from you, insurance providers, Medicaid, or VA programs.
C. Healthcare Operations
To operate our business, improve services, train staff, and ensure quality care.

7. OTHER PERMITTED DISCLOSURES

We may disclose your information when required or permitted by law, including:

  • Public health activities
  • Reporting abuse, neglect, or exploitation
  • Health oversight activities
  • Judicial and administrative proceedings
  • Law enforcement purposes
  • To prevent serious threats to health or safety

8. USES REQUIRING AUTHORIZATION

We will obtain your written authorization for uses or disclosures not otherwise permitted by law, including:

  • Marketing communications
  • Sharing information beyond care, payment, or operations
  • Certain sensitive disclosures

    You may revoke your authorization at any time in writing.

9. GEORGIA-SPECIFIC PRIVACY CONSIDERATIONS

As a provider operating in Georgia, we comply with applicable state laws related to:

  • Protection of medical records and patient confidentiality
  • Elder abuse and vulnerable adult reporting requirements
  • Record retention and documentation standards

10. DATA SECURITY

We implement administrative, technical, and physical safeguards designed to protect your personal and health information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. YOUR RIGHTS

Subject to applicable law, you have the right to:

  • Access and obtain a copy of your information
  • Request corrections to inaccurate or incomplete information
  • Request restrictions on certain uses or disclosures
  • Request confidential communications
  • Receive an accounting of disclosures
  • Receive a copy of this Privacy Policy

 

To exercise your rights, please contact us using the information below.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children through our website.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

15. CONTACT INFORMATION

If you have questions about this Privacy Policy or your information, please contact:

**Supreme Wellcare LLC**

Website: supremewellcare.com
Email: Info@supremewellcare.com
Phone: +1 (770) 800-0429
Address: [Lawrenceville, Ga]

16. ACKNOWLEDGMENT

By using our website or receiving services from Supreme Wellcare LLC, you acknowledge that you have read, understood, and agree to this Privacy Policy and Notice of Privacy Practices.

Your trusted partner in compassionate home care across Most Counties in Georgia.

We are committed to providing dependable, respectful, and personalized care that families can trust.

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